Positive outcomes spoken of in report

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Health and social care service users in the County have been speaking about their positive experiences in a new report published this week by public watchdog Healthwatch Derbyshire.

The report is based on 620 comments collated from patients, service users and members of the public across Derbyshire.

The findings of the survey: ‘what makes a positive experience?’ show that improving services to ensure a better experience for patients and the public need cost very little and in many cases, nothing at all.

Based on this evidence, Healthwatch Derbyshire is asking service providers and commissioners to consider how they can ensure that these key areas are addressed in all aspects of their service delivery in a bid to improve people’s experience of care across all health and social care services.